WE HAVE ANSWERS

FREQUENTLY ASKED QUESTIONS

WHAT FORM OF PAYMENT DO YOU ACCEPT?

We accept debit, credit card and certain medical insurances.

HOW DO I ARRANGE TO BE TREATED ONLINE?

Simply call or book online

WHAT INSURANCES ARE YOU IN-NETWORK WITH?

We are currently in network with Oscar, Medicare Part B, Memorial Health Network, & Memorial Employee Health Plan.

WHAT AGE GROUP IS SEEN?

Ages 16 and up i.e., Adolescents, Adults, and Geriatrics.

HOW SOON CAN I BE SEEN

We aim at providing clients with same or next-day visits. If you are sick and are experiencing issues, your provider will see you more often. Whether you need us the next day or in a month, we will be there.

DO YOU PROVIDE EMERGENCY VISITS?

NO, WE DO NOT PROVIDE EMERGENCY MEDICAL SERVICES. If it is a life-threatening emergency please call 911 or go to the nearest emergency room.

CAN I CONTACT AT HOME PRIMARY CARE AFTER HOURS AND HOW?

Of course! However, we are human and can’t guarantee 100 percent availability. That said, a reasonable expectation for availability would be appreciated.

Once you become a patient you obtain a personal number directly to your provider. In which he/she is available by text or phone after hours for urgent matter. However, if it is not an urgent matter and can wait until the following business day this would be grateful. If it is an emergency we do advise to call 911.

DO I REALLY GET TO SPEAK TO MY HEALTH PROVIDER IF I CALL?

Yes, during office hours you may speak to an assistant however if you leave a message your provider will personally respond. Once you become a member you will get the provider's private direct number for urgent matters.

WHO DOES THIS PRACTICE WORK BEST FOR?

It works especially well for those who want to participate in improving their health and staying well, including:

Patients desiring easy and direct communication with their health care provider.
Patients who want a clinician who provides personal care and truly cares for their patient.
Patients who want a health care provider to address the root cause of illness, not just treat the symptoms.
Patients who enjoy unhurried and extended visits.
People with busy lifestyles. Often issues can be addressed without the need for a visit (text, phone, email or video).

WHAT IF I HAVE A LOT OF MEDICAL ISSUES?

We want to help you manage your conditions and keep you feeling your best. Patient care is not limited to a number of existing medical conditions.

WILL I HAVE THE SAME PROVIDER EVERY VISIT?

We make every effort to provide the same provider to you for each visit.